Privacy policy
At Miss Events Melbourne (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you provide directly to us, such as your name, email address, phone number, and event details when you:
- Contact us via forms or email
- Book or inquire about our services
- Subscribe to newsletters or updates
- Participate in promotions or collaborations
We also collect non-personal information automatically through cookies and analytics tools, such as your IP address, browser type, and browsing behavior to improve your experience.
2. How We Use Your Information
Your information helps us to:
- Respond to your inquiries and provide services
- Manage bookings and deliver our products
- Send newsletters, updates, and promotional offers (you can unsubscribe anytime)
- Improve our website and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties who assist in delivering our services (such as payment processors or event suppliers), always under confidentiality agreements.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Lodge a complaint with a privacy regulator if you believe your rights have been breached
6. Cookies
Our website uses cookies to enhance functionality and user experience. You can manage cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date updated.
8. Contact Us
If you have any questions or concerns about your privacy, please contact us at:
[email protected]